This policy explains what data the Enamora: romance stories mobile app collects, why it is needed, who receives it and how you can control it. The app is developed and operated by FourTabs ("we").
Who is responsible for your data
FourTabs is the controller of the personal data processed in the Enamora: romance stories app. For any question about your data, write to hello@fourtabs.com.
What we collect
- Account data. You sign in with Apple or Google. From them we receive a unique account identifier and, if you allowed it, your email address and name. We never see or store your Apple or Google password.
- Game data: the heroine name you entered, your progress in stories, the choices you made, unlocked scenes and illustrations, your in-app currency balance, settings and language.
- Purchase data: what you bought and when, the transaction identifier and the receipt from the App Store or Google Play. Card numbers and other payment details never reach us: payment is handled by the app store.
- Device and usage data: device model, operating system and app version, language, country derived from IP address, in-app events (such as opening an episode), session length and crash information.
- Advertising identifiers: IDFA on iOS (only if you allowed tracking) and the Android advertising ID.
- Support requests: your email address and the content of your message.
The app does not request access to your contacts, photos, microphone or precise location.
Why we use it
- To run the app: create your account, save your progress and restore it on another device (performance of a contract).
- To deliver and restore purchases and prevent fraud (performance of a contract and legitimate interest).
- To understand how stories are read, fix bugs and improve the app (legitimate interest, or consent where the law requires it).
- To show advertising, including personalised advertising if you agreed to it (consent).
- To answer your requests and comply with legal obligations.
Analytics and advertising
The app includes software components from third-party analytics services and advertising networks. They receive device and usage data and advertising identifiers and may process them as independent controllers under their own privacy policies.
On iOS we ask for permission to track through the system prompt. If you decline, the advertising identifier is not shared and ads are not personalised using your activity in other apps. You can change this in Settings → Privacy & Security → Tracking.
Who we share data with
We do not sell your personal data. We share it only with:
- Apple and Google, for sign-in and purchase processing;
- hosting and infrastructure providers that store data on our instructions;
- the analytics services and advertising networks described above;
- public authorities where the law requires it, or to protect our rights and the safety of users.
International transfers
Our providers may process data outside your country. Where that happens, we rely on recognised safeguards such as standard contractual clauses or adequacy decisions.
How long we keep it
- Account and game data: for as long as the account exists. After a deletion request we delete it within 30 days.
- Purchase records: for as long as tax and accounting law requires.
- Analytics and crash data: up to 24 months, after which it is deleted or anonymised.
- Support emails: up to 24 months after your last message.
Deleting your account and data
You can ask us to delete your account and the data linked to it at any time. How to do that and what exactly is deleted is described on the "Account deletion" page. The simplest way is to write to hello@fourtabs.com from the address linked to your account.
Your rights
Depending on where you live, you may have the right to access your data, correct or delete it, restrict or object to processing, receive your data in a portable format and withdraw consent at any time. You also have the right to complain to the data protection authority in your country. To exercise any right, write to hello@fourtabs.com. We will reply within the period set by law.
Age of users
The app contains stories for a mature audience and is intended for people aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has given us their data, write to hello@fourtabs.com and we will delete it.
Security
We take reasonable technical and organisational measures to protect data, including encrypted connections and access control. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. We will announce material changes in the app or on this page.
Contact
Privacy questions: hello@fourtabs.com.